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For a while now I have been thinking about doing some restaurant reviews. I think that we really have a unique dining perspective. When you review restaurants for a living or for a news article you don’t usually dine with 6 children, I think this makes us uniquely qualified as I have noticed and entirely different atmosphere when we are with the children, versus when it is just two adults eating alone. Don’t you agree??
After my Son’s football game we gave him the option of where to eat. He chose Wings ‘N’ More. My husband frequently ate here when it was closer to his office and it had been a while so we agreed and off we went.
Trying to get seating for all of us is an adventure itself. Telling the hostess we needed seats for 2 adults and 6 kids was much harder than it should have been. She kept trying to add extra adults, we eventually gave up asking for a high chair and booster seat and went off to look for them on our own. When our server came, after introducing himself we explained that the kids were really hungry and could we order an appetizer of fried pickles ( don’t ask…) right away.
The drinks came, we had to send them back no syrup in the soda and waited, and waited. No big deal, we were ready to order by the time he got back. We ordered and as he was walking away he asked if we wanted an appetizer. Um, yea. Can we have the fried pickles (again, don’t ask :)) that we ordered when we first got here?? He had forgotten and went to put the order in.
The pickles came, dinner came, during this time we only saw our server once. Fine with me, we didn’t need anything, well refills might have been nice but I figured that was saving me trips to the bathroom. The food is really good here. They ( in the nicest way possible) really know how to make fried food. My chicken salad sandwich was really good, and the kids chicken fingers were super. Very little breading and lots of chicken. Makes me not feel so bad they are eating chicken fingers!
But the deal breaker? THE WAITER ADDED AUTOMATIC GRATUITY TO OUR CHECK!!!! We were Furious! I can see adding it to a group of teenagers or a large business group. BUT TO A FAMILY WITH 6 LITTLE KIDS, 2 THAT DIDN’T EVEN ORDER ANYTHING!! What a joke! My husband, much to my dismay, always tips very well. This waiter by doing this actually hurt himself. He charged us 18% and I know my husband would have left at least 20%. We even complained to the Manager who did nothing but said it was up to the discretion of the waiter. Then the waiter got really mouthy and ugly. We just paid it instead of arguing and left.
We will never be back.
Do you think they should add automatic gratuity to a single families order, even if there are 8 people?