Hitting the wall is never pretty, for me it isn’t while running a marathon, it usually happens about two times a year and oddly enough I am usually in a grocery store.
I am tired, going to bed too late and getting up too early. We just got back in town which was stressful and I can’t seem to get caught up. I wanted to sit on the couch with my lap top and get a few things done while watching the Olympics, but I had a few things that I had to get at the store that couldn’t wait.
At 8:30 I ran to Walmart. They carry a few things I can get without running to 3 different stores so I thought I was saving some time. I had a list and grabbed what I needed. I walked up to the front of the store and started searching for a check out lane. There were 2, 15 items or less express lanes open and 1 regular lane with a HUGE line. As I had an entire basket full I got in line behind 7 of my new best friends.
I stood there for a few minutes and thought I would check my email, I took out my phone and noticed the time was 9:22pm.
The woman in front of me had 2 small kids who were clearly sick of being in the store. Her younger one kept asking to go potty, and you could see she really didn’t want to get out of line. Before I could suggest just leaving the cart and go, she bolted out of line and to the bathroom. I have TOTALLY been there!
She comes back, and I motion for her to get back in line in front of me. I explain I have been there and would have watched her cart for her. We both start wondering what is up with only 1 register open.
15 minutes goes by and 3 ladies walk up in line behind me. They have their carts completely full of groceries. I am looking around for a CSM to find out what the heck is going on. As I am looking the other way a CSM opens the lane next to us and takes the 3 ladies BEHIND us and starts checking them out! First, I would have ever let a cashier do that and would have asked the people in front of me if they wanted to go to the new line as they had clearly been there longer. Second, as a CSM you should have TAKEN the people FIRST who had been in line.
I am furious, the poor lady in front of me is dealing with kids, so I walk over to the service desk and start complaining. I would have just left my groceries and walked away but my son had a party the next day and I had to finish party stuff. The CSM listened to me and walked out to the floor to see what was up. He got on the mic and called someone up front. Still nothing happened.
I started listening to the ladies in the lane next to me, it is becoming clear that they are either famiy or friends of the cashier. They are also all “price matching” all the steak and products in their cart…. Um Yeah. Now I am really mad.
I walk away again to find the manager. I find him and let him know exactly how mad I was and what had been going on for the past 30 minutes. He apologized and grabbed a employee walking by and told her to go open a lane. I was next to start putting my stuff on the belt and so I tried to just stay there at this point and have them take the lady behind me. The manager physically moved my cart over to the new lane (I am sure to shut me up) and I started unloading my groceries.
The cashier could not sign into the cash register. She tried about 50 times and then started asking for help. They had to call over 3 people to see what the problem was. At this point the lady that had been behind me in the other lane was checking out. I was really loosing it. I was late getting home, I was tired and I had about 3 hours worth of stuff to do when I got home. They finally got the cashier on the register and then they realized she didn’t have a drawer, so no money.
I could feel tears welling up in my eyes, I was so mad. I tossed my stuff back in the cart and went over to the line I had already been in for 40 minutes now. I lost my place in line and would have been checking out by now, but 3 more people had gotten in line. I was at the end. AGAIN.
The cashier finally was able to get a drawer for her register. I watched to see if she would open her lane or not, it looked like she was trying to get out of it. Realizing how long the lines were she figured she had to. She flipped on her light and as I turned to walk over, the pregnant teenager in front of me and her friend bolted over with their cart. I am sure assuming that they were the next in line and should have been the one to go over. I WAS PISSED. But how to you argue with a pregnant lady, and look like a total ass.
That’s when I hit the wall.
As much as I tried I could not stop crying, which made me even more mad! I was just too tired to even think straight. I wished that I had the personality where I could just totally start yelling at everyone in the store, but I just sit and get more mad. I think I would have felt better in the moment if I could have yelled at someone! I did what I thought would make me feel better and I called my husband bawling from Walmart. This is not a new thing for him. “Who wouldn’t let you use coupons and price match?” He teased. I told him the story as I waited in line and felt a little better. He offered to come up and wait in line and let me go home. It was silly to say, but made me feel better.
Finally, it was my turn. Still crying I tossed everything on the belt, and both the lady checking me out and the lady behind me were clearly scared to talk to me. I am sure they thought I was insane. I paid my total and walked out… still crying. I am a total baby. I did notice though that the first CSM was STILL checking out her “friends” on the register next to me. I can’t wait for that phone call I am making to Walmart Corporate later today.
I got in line at 9:22, they starting checking me out at 10:11, almost an hour in line. I would have walked had it been regular groceries. But for my sons party I just could not.
This could have happened at any store, I don’t want to just pick on Walmart. I don’t know if you are like me at all that you handle everything just fine all the time, but maybe once a year you just have had enough! Deep breath in, deep breath out…
All is good! Got the “Lego Cookies” made and party stuff done. Got a few hours of sleep and promised my husband I would take a nap if possible. I might not be a marathoner as a runner, but I feel like sometimes I am a marathoner in life, if that isn’t too cheesy. That there are times when you just hit the wall!


















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