Here is a question and answer about the Kroger Coupon Policy in the Kroger Southwest Region which covers Texas. Last month a reader emailed me the following:
Tiffany,
I was told today by two different managers from Kroger that they are no longer accepting printed coupons. Have you heard that also? That’s a real bummer!
Libby
I wanted to make sure that I was correct, before I told Libby that her store was incorrect, so I emailed corporate and talked to their knowledgeable PR person for Kroger Southwest. This is her answer:
Hi, Tiffany,
I’m not aware of any changes to our coupon policy. The current version and FAQs are attached.
She then attached the same coupon policy that we have had, which means there have been no changes. You can download and print the policy HERE and see the FAQ HERE.
I want you to take a look at #9 though. This is what it says:
- If a Manufacturer coupon exceeds the price of the item, the excess will be applied to the basket purchase. If the excess is greater than amount due on the total order after the coupons are redeemed, the excess will be given in cash. WIC or SNAP items in a WIC or SNAP transaction are ineligible for cash back or application to the basket purchase.
Just like Walmart, Kroger will give you the difference back in cash if a coupon (from the Sunday paper) value is higher than the price of an item. If the TOTAL of the transaction is lower than free. Otherwise the overage will be applied to the cart purchase.
Kroger has a great coupon policy. They are very fair and in line with their policy as to what other stores are doing. Make sure to print off the coupon policy and always have it with you.
Also, in the FAQ it explains that you CAN use a coupon on mark down items, for those who have been asking!
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