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This is the picture and email from a friend and her account of a recent trip to Target…
So I just had to tell you about my Target pricematching experience…it was…not so good.
The checker at the cashier told me she could ring up all the items but that I’d have to take my receipt to guest services to get a refund issued for the pricematched items. When I asked guest services about this they said yes, if you have pricematched items you can ONLY do it at guest services (which is different than what you said but oh well…). So guest services made me unpack all of my packed groceries…did a return on my pricematched items…then rang up the new price (I did have to show my ads)…and then wanted to refund me the difference in the form of a gift card. I said absolutely not and that I wanted money back…so then they had to go through this 5 minute long process to get a cash refund. All of this took an extra 30 min of my time…with 2 whiny kids. So then I thought, what they heck…I’ll take up 5 more minutes and complain (nicely) to the manager. I basically told the manager that their pricematching policy was inconsistent and time-consuming…she said “thanks for your feedback…can I give you a $10 gift card for your trouble?” I swear I didn’t do that for a gift card…but I didn’t turn down her offer…so I waited another 5 minutes for her to figure out how to issue my gift card.
When it’s all said and done I paid $42 out of pocket (g.c. included) for all of this stuff in the picture (the baby doesn’t count…otherwise my total would be closer to $2500.00)…I did have a couple of frozen items that went straight to the freezer b/c they were half melted by the time I got home so they’re not pictured. I did buy a few things not on sale. I did get 3 packs of diapers, razor refills…those things are generally more pricey…I don’t know- was it worth it???
I’m not sure…I think I’ll wait for them to figure out their pricematching inconsistencies, etc before attempting that again. Either that or I go shopping with Jentry…she’s seems to be lucky at Target. Thanks for listening to my ramblings. The end.
~ I am so sick and tired of the problems at Target. Any suggestions? Target corporate doesn’t listen….