WHAT TO DO WHEN YOUR CATALINA DOES NOT PRINT…
When a Catalina does not print, ask the cashier… or head over to Customer Service. Get a Manager if you need to. Don’t be shy about it… Catalina’s can be really high value after all!
If they don’t know or are less than helpful make a choice to either return the order completely (get your coupons back) or you can contact Catalina directly.
Catalina can be reached at 888-826-8766 and press 3. (Write this number in your phone book, trust me you’ll need it one day.)
They can look up the transaction by receipt and clubcard number.
I have found the folks at Catalina to be really helpful, last time I had a problem the store was offline and they mailed me my Catalinas.